Longboat HR Services is looking forBackground Investigations (BI) Operations Subject Matter Expert (SME)
The Background Investigations (BI) Operations Subject Matter Expert (SME) is primarily responsible for understanding background investigation processes and techniques that determine employment suitability of persons who require access to sensitive and otherwise personally identifiable information or work with vulnerable populations (e.g. children, older adults, disabled individuals). The BI Operations SME will possess historical and institutional knowledge of statewide, national, and federal criminal record and sex offender registry, educational, financial, and medical/mental health background searches.
Provides leadership and oversight by creating a collaborative, innovative and results-orientated environment. Responsible for understanding, analyzing, and providing expert technical assistance for background screenings within various state and local agencies. Possesses knowledge of state/local background check databases and processes as well as experience/knowledge of FBI background check databases and processes. Experience with background screening processes in child welfare, refugee resettlement, adult protective services, and/or other human service fields is a plus.
Serves as organization-wide SME for background check policies and processes. Partners with Sr. Manager, Sr. Program Director, Senior Vice President of Federal Practice, and Corporate officers and staff on unprecedented and evolving issues related to background and drug screens. Implements new processes and program modifications as required. Develops and utilizes training materials and resources for local, state, and federal customers to use in implementing, improving and enhancing their background check processes.
Provides lead expertise and thought leadership for providing subject matter expertise on background check processes and organizations to local, state, and federal customers. Collaborates with functional leaders to establish short- and long-term business objectives. Builds relationships and effective partnerships across varied functions with internal stakeholders, external suppliers, agencies, and colleagues to inform on program and influence change. Participates in cross-functional project working committees and leverages subject matter expertise to identify project risks related to background and drug screening program with the ability to identify mitigation and contingency plans.
Monitors and manages program performance through specific reporting (i.e. volume, costs, time service). Develops and presents annual program review and analysis to Leadership team consisting of Senior Vice President and Executive staff. Analyzes reports and provides recommendations to create greater efficiencies for field and corporate organization hiring practices. Leads vendor relationships to meet contractual obligations, provide direction, and escalate as needed. Manages monthly forecast to Corporate Finance and provides input to annual budget recommendations.
The BI Operations SME regularly performs these duties:
Primary objectives of the BI Operations SME:
Network Through Industry Contacts, Association Memberships, Trade Groups and Employees:
This position requires:
The successful incumbent will:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The BI Operations SME will: